SMS Terms
Last updated: August 11, 2026
Program Description
Shredr operates the Shredr valet pickup SMS notification program. After dropping their keys at the valet platform, customers receive a transactional SMS containing a virtual key code used to retrieve their car keys from a Keycafe smartbox at the partner airport.
Opt-In Methods
- Verbal consent at valet drop-off. A Shredr valet attendant collects verbal consent to send SMS notifications when the customer hands over their keys at the valet platform. Consent is optional and is not a condition of the valet service.
- Online opt-in form. Customers can opt in themselves at shredr.ai/sms-opt-in by entering their mobile number and ticking a consent checkbox that is unchecked by default.
- Reply START. Customers who previously opted out can re-subscribe by replying START to any prior Shredr message.
See our SMS Notifications and Consent page for the full consent script and process.
Opt-Out Instructions
Reply STOPto any Shredr SMS to unsubscribe at any time. Shredr sends from a US toll-free number, so opt-out is handled by the mobile carrier and you will receive the carrier's standard confirmation and nothing after that:
NETWORK MSG: You replied with the word "stop" which blocks all texts sent from this number. Text back "unstop" to receive messages again.
Reply START or UNSTOP to resubscribe, or HELP for support contact info.
Message Frequency
Frequency varies. A typical valet customer receives one to two messages per transaction (virtual key delivery and optional pickup confirmation).
Costs
Message and data rates may apply. Shredr does not charge for SMS messages, but standard carrier rates from your mobile provider may apply.
Supported Carriers
Compatible with major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Related Policies
- SMS Notifications and Consent - full opt-in process, sample message, and consent script.
- Privacy Policy - how Shredr handles phone numbers and SMS data.
- Terms of Service - general terms governing all Shredr services.
Support
For SMS support, opt-out requests, or general help: support@shredr.ai
Mailing address: Shredr Inc., 417 Nassau St S, Venice, FL 34285.